Insurance Broker Professional Negligence Claims

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The role of an insurance broker is to help you find the best insurance product for your needs, ensuring you are protected against risk for your business or personal assets.

When you engage an insurance broker, they have a duty of care to provide their service to a reasonable standard.

If your insurance broker has breached that duty of care and acted negligently in their service to you and this has caused you a loss, then you may be eligible to pursue a compensation claim against them.

Generally speaking, the role of an insurance broker is to:

  • Find you appropriate insurance products;
  • Understand your unique insurance needs, specific risks, and budget;
  • Review and be familiar with terms and conditions of relevant policies;
  • Alert you to any relevant exceptions or exclusions and highlight other important information;
  • Be your personal contact for advice and claims management;
  • Be a trusted advisor, acting in your best interests.

Suing an Insurance Broker for Damages due to Professional Negligence

To make a successful insurance broker professional negligence claim, you must establish that:

  1. Your insurance broker owed you a duty of care;
  2. There was a breach in the duty of care from your insurance broker, constituting professional negligence; and
  3. That breach caused you a loss.

Examples of insurance broker professional negligence may include:

  • Recommending an unsuitable insurance policy for your needs, resulting in loss;
  • Failing to identify exclusions in a policy, which caused you a financial loss;
  • Failing to notify you that your insurance policy has expired, resulting in loss.

These are only a few possible scenarios, of course there are many others. Every case of insurance broker professional negligence is unique and complex, reflecting the complexities and differences of individual insurance policies.

To give your case the best chance of success, it is essential to seek the advice of a highly experienced and skilled professional negligence solicitor. Contact Lionheart Lawyers for a free initial assessment before you decide to pursue damages against your insurance broker for professional negligence.

Insurance Broker Malpractice Claims

If you believe you may have a malpractice claim against your insurance broker, known in Australia as a professional negligence claim, be sure to contact the experts at Lionheart Lawyers.

We have more than 50 years of combined experience in compensation claims, including professional negligence claims. 

We will:

  1. Offer you an initial free consultation over the phone or in person;
  2. Listen to you to understand what happened, including how your insurance broker acted negligently and what loss you endured as a result;
  3. Advise you of the claims you may be eligible to make;
  4. Start compiling evidence to support your professional negligence claim, including financial documents and other documentation;
  5. Obtain expert reports from other professional insurance brokers respected within their industry, which support the claim that your broker acted in a manner below an acceptable standard;
  6. Submit your claim on your behalf;
  7. Seek a settlement amount that aims to leave you in a position that you would have been in prior to your loss, if the breach of duty had not occurred;
  8. Follow through to settlement, or if settlement cannot be reached, advise you of next steps, which may include court proceedings.

Do You Have a Compensation Claim?

Get a free assessment from one of our specialist compensation lawyers.

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Lionheart Lawyers are leaders in providing clear and concise legal advice and solutions. We take the time to understand your circumstances and offer tailored and customised advice and services to achieve your optimal outcome.

Our premium legal services are delivered by a team of highly qualified and personable professionals with more than 50 years of collective experience.



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You will leave our firm with a positive service experience.

Do You Have a Compensation Claim?

Get a free assessment from one of our specialist compensation lawyers.

Trusted Personal Injury & Accident Compensation Lawyers

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