Can my social media impact my claim?


Let’s face it, most of us use social media – it’s part of our lives. We upload content, comment on content, and review content on various platforms such as Facebook, Twitter, Instagram, LinkedIn, Snapchat and TikTok.

Some insurers troll claimants’ social media to try to find information which shows a claimant presenting themselves in a manner which differs from how they present to such persons as doctors, and/or which is inconsistent with the impact that the accident has had on the injured person.

What happens if you are injured and you are pursuing a personal injury claim – should you stop using social media? The answer is ‘No’.

Below are some simple suggestions to keep in mind in order to protect your privacy:

  1. Ensure that your settings on any social networking sites you subscribe to are set to private.
  2. Do not accept friendship/follow requests or connection requests on social media sites from persons unfamiliar to you.
  3. If you do not wish to cease posting on social media sites, do not post photos/posts which present you in a manner inconsistent with the impact that the accident has had on you. The same applies for your friends who wish to tag you in their posts.

For further information or to discuss your compensation matter generally, contact your injury compensation specialists at Lionheart Lawyers on (02) 9299 0112 for a free no-obligation initial consultation.

Important Disclaimer: The material contained in this publication is of general nature only and is based on the law as of the date of publication. It is not, nor is intended to be legal advice. If you require further information on the content of this publication, please contact our office on 9299 0112.